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Support with communication
If you need support communicating with us, we recommend using the New Zealand Relay Services, which is a free telecommunication service for people who are deaf, hearing impaired, deaf-blind, or speech impaired. They offer services to help you make communicating easier.
For more information go to NZ Relay Services
If your equipment needs to be repaired, please fill in this form: Repair my equipment
If you need us to collect your equipment, please fill in this form: Collect my equipment
Other ways to get in touch
You are very important to us and we want to make it easy as possible for you to reach us in various ways that suit you.
Review and complaints procedure
Accessable has a commitment to provide a fair and professional service to everyone. If you feel that the standard of our service has not met with your expectations, or you are not happy with a decision made by Accessable, it is your legal right to make a complaint under the Code of Health and Disability Services Consumers’ Rights.
Need more help?
We are here to provide solutions to help you. Refer to the frequently asked questions section:
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