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Solutions for better living

To book a non-urgent repair where the work can be carried out during business hours, please complete the details below and a repairs representative will contact you (Monday to Friday 8am to 5pm). Alternatively see our contact options

For after-hours urgent repair information please refer to our FAQ section

Client Details

Client Name:
Phone Number/s:
Email Address:
NHI Number:
ACC Claim Number:
Private Job: YES

Repair Location Address:


If this request is being completed on behalf of the client, please provide the following details:

Contact Name:
Relationship to client - (carer, family, friend etc)
Organisation Name (if applicable):
Contact Phone/s:
Contact Email:

Special Instructions(including specific contact details)

Communication will be directly with client unless requested otherwise.

Item(s) to be repaired: *

Please provide the Asset Number and Manufacturer's Serial Number (if known)

Problem / Issue with Equipment: *


After clicking SUBMIT, please wait until the form has finished processing. A confirmation page will be shown once complete.


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Track your item

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We’ll pick up your old equipment for you


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Reviews & Complaints Process

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